Friday 20 March 2015

What matters more at work place? Emotional Quotient or Intelligence Quotient

Has emotion anything to do at work place?
IQ alone cannot ensure a successful career and well being of an individual or organization as a whole.

To ensure a better career and an efficient workforce management with high productivity there exist another parameter which play a vital role to ensure overall success that is emotional intelligence.

Emotion play an important role in one's life, these are complex state of feelings that results in psychological changes that influences one's behaviour. When people attend to their feelings, they may be directed away from a problem that exists, to a new one of greater immediate importance.
For example, if an employee is having some personal problem he may be directed away from his day-to-day work-related problems and towards the troubles that is surrounding him in personal front.

The sort of troubles that people identify and the way in which they frame them will probably be more related to internal emotional experiences than will be the problems addressed by others.
It is found that individuals with positive attitude towards life construct better interpersonal experiences and are more creative and flexible in arriving at better alternatives to problems.

Emotions can be used to motivate persistence at more challenging tasks.

The way in which people appraises or communicates emotions or uses them to guide thinking and behaviour or solve the real life problems vary largely. The effective regulation of emotion is very important in self and others since it helps to understand people in a better manner, improves job performance and generates leadership skills in an individual.

From organisation perspective it is very important to identify problems and conflicts at the root level else in near future it will create discomfort in the workplace and will result in poor performance of the workforce which in turn will result in low productivity, high attrition rate, etc. Hence not IQ alone can solve this problem, it requires constructive utilization of the vital information that is available and creative thinking to remove the root causes that creates conflicts between individuals in an organization and in turn interferes with their performance or team work.





 

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